Privacy Policy

Introduction

Asha Wellness Sanctuary Hospital ("we", "our", or "us"), operated by Dr. Akash Parihar, is committed to protecting the privacy and confidentiality of every patient and website visitor. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

By using our website drakashpariharkota.in or by contacting us for appointment booking, you agree to the terms described in this policy.

Information We Collect

Information You Provide

• Name, phone number, and email address (when booking appointments)
• Medical history and health-related information (shared during consultation)
• Messages sent via WhatsApp, contact forms, or phone calls
• Feedback or reviews submitted voluntarily

Information Collected Automatically

• Browser type, IP address, and device information
• Pages visited, time spent on site, and referral sources (via Google Analytics)
• Cookies and similar tracking technologies

How We Use Your Information

• To schedule and confirm appointments
• To provide medical consultations and follow-up care
• To respond to inquiries made via WhatsApp, phone, or email
• To send appointment reminders or health information (only with your consent)
• To improve our website and services based on usage patterns
• To comply with legal and regulatory requirements

Medical Confidentiality

All medical information shared during consultations — whether in-person, over phone, or via WhatsApp — is treated with the highest level of confidentiality as required under medical ethics and Indian law. Patient records are accessible only to the treating doctor and authorised staff directly involved in your care.

We will only disclose your medical information in the following circumstances:

• With your explicit written consent
• When legally required by a court order or government authority
• In an emergency situation to protect your life or the life of others

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: To understand how visitors use our site (Google Analytics)
• Marketing cookies: To measure the effectiveness of our online presence

You can disable cookies in your browser settings at any time. This may affect some website functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Raise a complaint if you feel your privacy has been violated

Contact Us

For any privacy-related queries or to exercise your rights, please contact us: