Privacy Policy
Our Three Privacy Commitments
· हमारी तीन गोपनीयता प्रतिबद्धताएंYour personal and medical information is never sold, rented, or traded to any third party for commercial purposes.
All health information shared during consultations is treated with strict confidentiality per Indian medical ethics guidelines.
You have full rights to access, correct, or request deletion of your personal information held by Asha Wellness Sanctuary.
Introduction
Your privacy is important to us. We believe in clear, honest, and responsible communication — especially when it comes to sensitive mental health information.
यह नीति बताती है कि हम drakashpariharkota.in पर कौन सी जानकारी एकत्र करते हैं, उसका उपयोग कैसे करते हैं, और आपके अधिकार क्या हैं। आपकी गोपनीयता हमारे लिए महत्वपूर्ण है।
Information We Collect
- Name · नाम
- Phone number · फोन नंबर
- Email address · ईमेल
- Appointment details · अपॉइंटमेंट विवरण
- Health information shared during consultation
- Messages via WhatsApp or contact forms
- Voluntary feedback and reviews
- IP address · आईपी एड्रेस
- Browser type & device info
- Pages visited & time on site
- Referral sources (Google Analytics)
- Cookies & tracking technologies
How We Use Your Information
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🗓️
To schedule & confirm appointmentsअपॉइंटमेंट तय करने के लिए
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💬
To respond to WhatsApp, phone & email queriesपूछताछ का उत्तर देने के लिए
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🩺
To provide medical care & follow-up supportचिकित्सा सेवाएं प्रदान करने के लिए
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📊
To improve the website via usage analyticsवेबसाइट में सुधार के लिए
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🔔
To send appointment reminders (with consent)अपॉइंटमेंट रिमाइंडर भेजने के लिए
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⚖️
To comply with legal & regulatory requirementsकानूनी आवश्यकताओं का पालन करने के लिए
Medical Confidentiality
Your Mental Health Information is Strictly Confidential
All medical information shared during consultations — whether in-person, over the phone, or via WhatsApp — is treated with the highest level of confidentiality as required under Indian medical ethics and Indian law.
Patient records are accessible only to Dr. Akash Parihar, Dr. Neha Mehra, and authorised staff directly involved in your care at Asha Wellness Sanctuary, Kota, Rajasthan.
हम समझते हैं कि मानसिक स्वास्थ्य एक संवेदनशील विषय है। आपकी सभी जानकारी पूरी गोपनीयता और सम्मान के साथ संभाली जाती है।
Data Protection & Security
When Information May Be Shared
🔹 With your explicit consent — for medical referrals or second opinions
🔹 For medical coordination — with other healthcare providers involved in your care (with consent)
🔹 Legal requirement — if mandated by a court order, government authority, or law
🔹 Emergency situations — where sharing is necessary to protect life
🔹 आपकी सहमति से — चिकित्सा रेफरल के लिए
🔹 चिकित्सा समन्वय के लिए — अन्य स्वास्थ्य प्रदाताओं के साथ (सहमति से)
🔹 कानूनी आवश्यकता होने पर — न्यायालय आदेश या सरकारी अनुरोध पर
🔹 जीवन-रक्षक आपात स्थिति में
Cookies & Website Tracking
| Cookie Type | Purpose | Provider | Required? |
|---|---|---|---|
| Essential Cookies | Website functionality, security, session management | drakashpariharkota.in | Required |
| Analytics Cookies | Understand traffic, pages visited, time on site | Google Analytics | Optional |
| Marketing Cookies | Measure online presence effectiveness | Google Ads / Meta | Optional |
Third-Party Services
Third-Party Tools Used on This Website
We use third-party services such as Google Analytics, Google Maps, Google Ads, and WhatsApp Business API. These services may collect limited data per their own privacy policies. We are not responsible for the data practices of these third-party providers. Links to external websites on this site are for reference only and we are not responsible for their content or privacy practices.
हम Google Analytics, मैप्स और व्हाट्सएप जैसी थर्ड-पार्टी सेवाओं का उपयोग करते हैं, जिनकी अपनी गोपनीयता नीतियाँ होती हैं। उनके डेटा व्यवहार के लिए हम जिम्मेदार नहीं हैं।
WhatsApp & Online Communication
Important Notice for WhatsApp & Form Communication
If you contact us via WhatsApp (+91-7300342858), our contact form, phone call, or email, your communication including name, phone number, and message may be stored securely for follow-up, appointment scheduling, and ongoing care purposes.
Please do not share highly sensitive or confidential medical information via WhatsApp for initial contact. Always discuss sensitive health matters during a formal in-person or teleconsultation appointment.
यदि आप व्हाट्सएप या फॉर्म के माध्यम से संपर्क करते हैं, तो आपकी जानकारी फॉलो-अप के लिए सुरक्षित रखी जा सकती है। प्रारंभिक संपर्क में बहुत संवेदनशील जानकारी व्हाट्सएप पर साझा न करें।
Your Privacy Rights
Access
Request a copy of the personal information we hold about you.
Correction
Request correction of any inaccurate personal data we hold.
Deletion
Request deletion of your data, subject to medical and legal obligations.
Withdraw Consent
Opt out of marketing communications at any time.
Raise a Complaint
If you feel your privacy has been violated, raise a complaint with us directly.
Portability
Request your data in a portable format where technically feasible.
Data Retention
Children's Privacy
Policy Updates & Consent
By using this website, you agree to this Privacy Policy. Continued use after any update constitutes acceptance of the revised policy.
इस वेबसाइट का उपयोग करने पर आप इस गोपनीयता नीति से सहमत होते हैं।
Frequently Asked Questions
Questions About Your Privacy?
We understand that mental health is sensitive. Your information is handled with care, respect, and complete confidentiality. Reach out to us directly for any privacy-related queries.
Useful Links
Contact Us
- MPA-4, Mahaveer Nagar-II, Near Central Public School, Kota, Rajasthan, 324005
- ashawellnesssanctuary@gmail.com
- +91-7300342858